Terms & Condition
All orders are accepted subject to the following terms and conditions.
Definitions
“The Company” means Office Furniture Tech Ltd
“The Buyer” means the Account Applicant or person who buys or agrees to buy Goods from the
Company
TERMS AND CONDITIONS
These Terms will apply to any contract between us for the sale of Products to you (Contract or
individual). Please read these Terms carefully and make sure that you understand them, before
ordering any Products from our site. Please note that before placing an order you will be asked to
agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products
from our site.
You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time as set out in clause 6. Every time you wish to order
Products, please check these Terms to ensure you understand the terms which will apply at that
time.
- Important information
1.1 About us. We are Office Furniture Tech LTD, a company registered in England and Wales under
company number 12500104 and with our registered office at Brigella Mills, Little Horton Lane,
Bradford, West Yorkshire, BD5 0QA Our VAT number is 417404320. We operate the websites:
officefurnituretech.co.uk
1.2 Contacting us. You may contact us by telephoning or emailing the relevant customer service
team below:
Website: officefurnituretech.co.uk
Email: [email protected]
Telephone: 07459691324
WhatsApp: 07459691324
1.3 If we must contact you, we will do so by e-mail or telephone/WhatsApp - Our Products
2.1 The images of the Products on our site and any illustrations, descriptive matter or advertising are
for illustrative purposes only and shall not form part of the Contract or have any contractual force.
Although we have made every effort to display the Products accurately and the colours, materials
and finishes, we cannot guarantee that the images accurately reflect the Products, and your
Products may vary slightly from those images.
2.2 If the appearance, colour, material or finish of the Products is particularly important then we
recommend that, where available, you order samples before placing an order for the Products.
2.3 We reserve the right to amend the specification of the Products if required by any applicable
statutory or regulatory requirements.
2.4 Used Products are second-hand items and will have been subject to previous use, wear and tear
and may therefore have minor defects, damage and imperfections, such as scratches,
discolouration, stains and minor dents.
2.5 Many of the Products can be made by the Product manufacturer to your measurements, specific
option selection or specification. Please make sure any measurements, specific option selections or
specifications you select or provide to us are correct and accurate as unfortunately, we cannot
accept the return of made-to-order Products. - Use of your personal information
We only use your personal information in accordance with our privacy policy. Please take the time to
read our privacy policy as it includes important terms which apply to you. - If you are a business customer
This clause 4 only applies if you are a business.
4.1 If you are not a consumer, you confirm that you have the authority to bind any business on
whose behalf you use our site to purchase Products.
4.2 These Terms constitute the entire agreement between you and us and supersede and extinguish
all previous agreements, promises, assurances, warranties, representations and understandings
between us, whether written or oral, relating to its subject matter.
4.3 You acknowledge that in entering this Contract you do not rely on any statement, representation,
assurance or warranty (whether made innocently or negligently) that is not set out in these Terms.
4.4 You and we agree that neither of us shall have any claim for innocent or negligent
misrepresentation or negligent misstatement based on any statement in this Contract. - How the contract is formed between you and us
5.1 Our shopping pages will guide you through the steps you need to take to place an order with us.
Our order process allows you to check and amend any errors before submitting your order to us.
Please take the time to read and check your order at each stage of the order process as you are
responsible for ensuring that that the order is complete and accurate.
5.2 After you place an order, you will receive an e-mail from us acknowledging that we have received
your order. However, please note that this does not mean that your order has been accepted. Our
acceptance of your order will take place as described in clause 5.3.
5.3 We will confirm our acceptance to you by sending you an order confirmation email (Order
Confirmation). The Contract between us will only be formed when we send you the Order
Confirmation.
5.4 If we are unable to supply you with a Product, for example, because that Product is not in stock
or no longer available, we will inform you of this by e-mail and we will not process your order. If you
have already paid for the Products, we will refund you the full amount including any delivery costs
charged as soon as possible. - Our right to vary these Terms
6.1 We amend these Terms from time to time. Every time you order Products from us, the Terms in
force at the time of your order will apply to the Contract between you and us.
6.2 We may revise these Terms as they apply to your order if it is necessary to reflect changes in
relevant laws and regulatory requirements. If we must revise these Terms as they apply to your
order, we will contact you to give you reasonable advance notice of the changes and let you know
how to cancel the Contract if you are not happy with the changes. You may cancel either with
respect to all the affected Products or just the Products you have yet to receive. If you opt to cancel,
you will have to return (at our cost) any relevant Products you have already received and we will
arrange a full refund of the price you have paid, including any delivery charges. - Your consumer right of return and refund
This clause 7 only applies if you are a consumer.
7.1 If you are a consumer, you have a legal right to cancel a Contract (other than in respect of
made-to-order Products), during the period set out below in clause 7.2. This means that during the
relevant period, if you change your mind or decide for any other reason that you do not want to
receive or keep a Product (other than a made-to-order Product), you can notify us of your decision to
cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is
available from your local Citizens’ Advice Bureau or Trading Standards office.
7.2 Your legal right to cancel a Contract starts from the date of the Order Confirmation (the date on
which we e-mail you to confirm our acceptance of your order), which is when the Contract between
us is formed. Your deadline for cancelling the Contract is:
(a) the end of 5 days after the day on which you receive the Products:
or
(b) the end of 5 days after the day on which you receive the last instalment of the Products if the
Contract is for multiple Products delivered on separate days.
7.3 To cancel a Contract, you need to let us know that you have decided to cancel. The easiest way
to do this is to contact the relevant customer service team on the contact details set out above in
clause 1.2.
7.4 If you cancel your order we will:
(a) Damages will be replaced free of charge.
(b) If you change your mind, there will be a 30% restocking charge, and no further shipping charges
unless something else is ordered in its place.
(c) All returns must be in their original packaging.
(d) No exceptions to the refund policy.
(e) If you wanted to exchange, there would be a 30% stocking fee and delivery charges on the new
order.
(f) If you received the wrong /incorrect items they will be collected and replaced for free.
(g) Made-to-order furniture can not be cancelled or returned unless damaged.
(h) Items that are not made to order can be cancelled free of charge before they are picked up and
delivered.
7.5 If you have returned the Products to us under clause 7 because they are faulty or not as
described, we will refund the price of the Products in full, together with any applicable delivery
charges.
7.6 If a Product has been delivered to you before you decide to cancel your Contract:
(a) Then you must return it to us along with all packaging materials and manuals without undue
delay and in any event not later than 5 days after the day on which you let us know that you wish to
cancel the Contract: and
(b) Unless the Product is faulty or not as described (in this case, see clause 7.5), you will be
responsible for the cost of returning the Product to us.
7.7 As made-to-order Products are made to your specific requirements, you will not be able to
cancel your Order once it has been placed. This will not however affect your legal rights as a
consumer in relation to made-to-order Products that are faulty or not as described.
7.8 Because you are a consumer, we are under a legal duty to supply Products that are in conformity
with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not
as described. These legal rights are not affected by your right of return and refund in clause 7 or
anything else in these Terms.
Made-To-Order Goods
8.1 The majority of the goods that we sell are made-to-order and are not stock item(s). This means
they are made specifically for your order(s) only. It is the buyer’s responsibility to check if the item is
a made-to-order item(s). There are strictly no returns and strictly no refunds on made-to-order
goods. Delays may also happen as products, parts, and materials are required to complete your
order by the manufacturer.
Products made-to-order or bespoke cannot be cancelled returned or refunded. A made-to-order
goods item(s) is any product where you are specifying, for example, a colour, fabric or vinyl type,
wood colour, frame colour, top colour, edging type, and so on but not limited to.
Office Furniture Tech Ltd will try to ensure that made-to-order products are completed and delivered
within the estimated lead time advised at the time of purchase. However, delays do occasionally
arise due to production or shipping issues, out of our control. If a delay occurs, Office Furniture Tech
Ltd will communicate to you, the customer as soon as the manufacturer confirms the new estimated
delivery date or notifies Office Furniture Tech Ltd of any production delays. However, this does not
mean you have the right to cancel such an order if it is beyond the estimated timeframe.
It is also the customer, and buyer’s responsibility to check that the order is correct. We cannot and
will not be held responsible in any way whatsoever if you have ordered incorrectly. If you have
ordered incorrectly, we cannot and will not refund or cancel the order and all monies must be
received. - Delivery
8.1 We will confirm the estimated delivery date in the Order Confirmation. Any dates quoted for
delivery are approximate only, and the time for delivery is not of the essence. Occasionally our
delivery to you may be affected by an Event Outside Our Control. See clause 16 for our
responsibilities when this happens. We shall not be liable for any delay in delivery of the Products
that is caused by your failure to provide adequate delivery instructions
8.2 Delivery will be either:
(a) By postal package for small orders; or
(b) By pallet or van delivery to the ground floor pavement level of the delivery address unless
otherwise arranged with us prior to placing the Order.
8.3 You own the Products once we have received payment in full, including all applicable delivery
charges. Delivery of an order shall be completed when we deliver the Products to the address you
gave us, and the Products will be your responsibility from that time.
8.4 Please inspect the Products upon delivery and contact us immediately and in any event within 24
hours of delivery with a full description and photographs (if necessary) if the Products we deliver are
not what you ordered or are damaged or defective or the delivery is of an incorrect quantity. If you
notify a delivery problem, we will:
(a) Make good any shortage or non-delivery.
(b) Replace or repair any goods that are damaged or defective; or
(c) Refund the price of the Products in full, together with any applicable delivery charges.
8.5 Delivery will always be on ground floor. The product / item will be delivered in box ‘The Buyer’
will assemble it by him/her self. - International delivery
9.1 We do not ordinarily deliver to addresses outside the UK, so please contact the relevant
customer care team on the contact details set out above in clause 1.2 to discuss delivery before
ordering Products. We reserve the right to decline any order for Products requiring delivery to an
address outside the UK.
9.2 If we agree to deliver to an international delivery destination, your order may be subject to
import duties and taxes which are applied when the delivery reaches that destination. Please note
that we have no control over these charges, and we cannot predict their amount.
9.3 You will be responsible for payment of any such import duties and taxes. Please contact your
local customs office for further information before contacting us.
9.4 You must comply with all applicable laws and regulations of the country for which the Products
are destined. We will not be liable or responsible if you break any such law. - Price of Products and delivery charges
10.1 The prices of the Products will be as quoted on our site at the time you submit your order. We
take all reasonable care to ensure that the prices of Products are correct at the time when the
relevant information was entered into the system. However please see clause 11.5 for what happens
if we discover an error in the price of the Products you ordered.
10.2 Prices for our Products may change from time to time, but changes will not affect any order you
have already placed.
10.3 The price of a Product includes VAT, and you shall, on receipt of a valid VAT invoice pay such
additional amounts in respect of VAT as are chargeable on a supply of Products. If the rate of VAT
changes between the date of your order and the date of delivery, we will adjust the VAT you pay,
unless you have already paid for the Products in full before the change in VAT takes effect.
10.4 The price of a Product does not include delivery charges unless otherwise stated. Our delivery
charges are as advised to you during the check-out process before you confirm your order. To check
relevant delivery charges, please refer to our delivery charges page or contact us.
10.5 Our site contains many Products. It is always possible that, despite our reasonable efforts,
some of the Products on our site may be incorrectly priced. If we discover an error in the price of the
Products, you have ordered we will contact you to inform you of this error and we will give you the
option of continuing to purchase the Product at the correct price or cancelling your order. We will not
process your order until we have your instructions. If we are unable to contact you using the contact
details you provided during the order process, we will treat the order as cancelled and notify you.
Please note that if the pricing error is obvious and unmistakable and could have reasonably been
recognised by you as mispricing, we do not have to provide the Products to you at the incorrect
(lower) price. - How to pay
11.1 We accept the following methods of payment:
(a) Credit and debit card online or by telephone.
(b) BACS payment.
(c) Cheque; and
(d) Purchase order issued by the government, a local authority or public body. We reserve the right
to not accept a purchase order or to request further validation before acceptance. A deposit payment
may be requested by us.
11.2 Payment for the Products and all applicable delivery charges is in advance. - Manufacturer guarantees
12.1 The Products we sell to you come with a manufacturer’s guarantee. For details of the
applicable terms and conditions please contact the relevant customer care team on the contact
details set out above in clause 1.2.
12.2 If you are a consumer, a manufacturer’s guarantee is in addition to and does not affect, your
legal rights in relation to Products that are faulty or not as described. - Our liability if you are a business
This clause 15 only applies if you are a business.
13.1 We only supply the Products for internal use by your business, and you agree not to use the
Products for any resale purposes.
13.2 Nothing in these Terms limits or excludes our liability for:
(a) Death or personal injury caused by our negligence.
(b) Fraud or fraudulent misrepresentation.
(c) Breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet
possession); or
(d) Defective products under the Consumer Protection Act 1987.
13.3 We will under no circumstances whatever be liable to you, whether in contract, tort (including
negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract
for:
(a) Any loss of profits, sales, business, or revenue.
(b) Loss of business opportunity.
(c) Loss of anticipated savings.
(d) Loss of goodwill; or
(e) Any indirect or consequential loss.
13.4 Our total liability to you in respect of all losses arising under or in connection with the Contract,
whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no
circumstances exceed 100% of the price of the Products.
13.5 Except as expressly stated in these Terms, we do not give any representation, warranties or
undertakings in relation to the Products. Any representation, condition or warranty which might be
implied or incorporated into these Terms by statute, common law or otherwise is excluded to the
fullest extent permitted by law. We will not be responsible for ensuring that the Products are suitable
for your purposes. - Our liability if you are a consumer
This clause 15 only applies if you are a consumer.
14.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a
foreseeable result of our breach of these Terms or our negligence, but we are not responsible for
any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious
consequence of our breach or if it was contemplated by you and us at the time we entered this
contract.
14.2 We only supply the Products for domestic and private use. You agree not to use the product for
any commercial, business or resale purposes, and we have no liability to you for any loss of profit,
loss of business, business interruption, or loss of business opportunity.
14.3 We do not in any way exclude or limit our liability for:
(a) Death or personal injury caused by our negligence.
(b) Fraud or fraudulent misrepresentation.
(c) Any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet
possession).
(d) Any breach of the terms implied by sections 13 to 15 of the Sale of Goods Act 1979 (description,
satisfactory quality, fitness for purpose and samples); and
(e) Defective products under the Consumer Protection Act 1987. - Event Outside Our Control
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of
our obligations under a Contract that is caused by an Event Outside Our Control.
15.2 An Event Outside Our Control means any act or event beyond our reasonable control, including
without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot,
invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or
preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural
disaster, or failure of public or private telecommunications networks or impossibility of the use of
railways, shipping, aircraft, motor transport or other means of public or private transport.
15.3 If an Event Outside Our Control takes place that affects the performance of our obligations
under a Contract:
(a) We will contact you as soon as reasonably possible to notify you; and
(b) Our obligations under a Contract will be suspended and the time for the performance of our
obligations will be extended for the duration of the Event Outside Our Control. Where the Event
Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with
you after the Event Outside Our Control is over.
16.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for
more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return (at our
cost) any relevant Products you have already received and we will refund the price you have paid,
including any delivery charges. - Termination
This clause 17 only applies if you are a business.
16.1 Without affecting any other right or remedy available to us, we may terminate the Contract with
immediate effect by giving you written notice if:
(a) You suspend, or threaten to suspend, payment of your debts or are unable to pay your debts as
they fall due or admit inability to pay your debts or are deemed unable to pay your debts within the
meaning of section 123 of the Insolvency Act 1986.
(b) You commence negotiations with all or any class of your creditors with a view to rescheduling any
of your debts or making a proposal for or entering any compromise or arrangement with your
creditors.
(c) A petition is filed, a notice is given, a resolution is passed, or an order is made, for or on
connection with your winding up.
(d) An application is made to court, or an order is made, for the appointment of an administrator or if
a notice of intention to appoint an administrator is given or if an administrator is appointed over you.
(e) The holder of a qualifying floating charge over your assets has become entitled to appoint or has
appointed an administrative receiver.
(f) A person becomes entitled to appoint a receiver over his assets or a receiver is appointed over
your assets.
(g) A creditor or encumbrancer attaches or takes possession of, or a distress, execution,
sequestration or other such process is levied or enforced on or sued against, the whole or any part
of your assets and such attachment or process is not discharged within 14 days.
(h) Any event occurs, or proceeding is taken, in any jurisdiction to which you are subject that has an
effect equivalent or like any of the events mentioned in clause 17.1(a) to clause 17.1(g) inclusive; or
(i) You cease or threaten to cease, to carry on all or substantially the whole of its business.
16.2 Without limiting our other rights or remedies, we may suspend the provision of the Products
under the Contract if you become subject to any of the events listed in clause 17.1
16.3 Retention of Title
(a) Office Furniture Tech Ltd retain full ownership and full title of the goods which have been
delivered until full payment / all monies have been received in full. The goods delivered remain the
property of the seller until they are paid for in full.
(b) Office Furniture Tech Ltd has the right to gain access onto, and into the customer’s property, and
the buyer/customer will grant us full access or a third-party site to collect/repossess the goods if not
paid for in full or if all monies are not received in full.
(c) All monies must be received for the goods supplied otherwise they remain the property and full
title of Office Furniture Tech Ltd.
(d) The buyer is to identify the goods which have been delivered by us or a supplier, courier, or third
party to allow Office Furniture Tech Ltd to able to collect/take away / repossess the goods.
(e) In the case of an Insolvency event, bankruptcy event, or appointment of liquidators, and not
limited, the contract between the seller and the buyer/customer will terminate immediately and all
monies are to be received immediately. If the buyer/customer cannot pay, then the goods must be
returned to Office Furniture Tech Ltd as we retain full title of the goods and remain the owners.
(f) In the case where liquidators or insolvency practitioners are involved, they must help identify and
deliver the goods back to Office Furniture Tech Ltd or allow/grant Office Furniture Tech Ltd full
access to recover/identify/repossess/take away the goods where all monies have not been received
in full settlement.
(g) Insolvency Practitioner must not sell the goods or repossess the goods if all monies have not
been received for the goods in full unless permission has been granted from the courts.
(h) The seller remains the owner of the goods until such time as these and all other sums owed by
the buyer to the seller are paid for in their entirety. - Other important terms
17.1 Assignment and other dealings. We may transfer our rights and obligations under a Contract to
another organisation, but this will not affect your rights or our obligations under these Terms. You
may only transfer your rights or your obligations under these Terms to another person if we agree in
writing.
17.2 Third party rights. This Contract is between you and us. No other person shall have any rights
to enforce any of its terms.
17.3 Severance. Each of the paragraphs of these Terms operates separately. If any court or relevant
authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will
remain in full force and effect.
17.4 Waiver. If we fail to insist that you perform any of your obligations under these Terms, or if we
do not enforce our rights against you, or if we delay in doing so, that will not mean that we have
waived our rights against you and will not mean that you do not have to comply with those
obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that
we will automatically waive any later default by you.
17.5 If you are a consumer, please note that these Terms are governed by English law. This means
a Contract for the purchase of Products through our site and any dispute or claim arising out of or in
connection with it will be governed by English law. You and we both agree that the courts of England
and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland,
you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may
also bring proceedings in Scotland.
17.6 If you are a business, a Contract and any dispute or claim arising out of or in connection with it
or its subject matter or formation (including non-contractual disputes or claims) shall be governed by
and construed in accordance with the law of England and Wales.
17.7 If you are a business, we both irrevocably agree that the courts of England and Wales shall
have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a
Contract or its subject matter or formation (including non-contractual disputes or claims).
