Faqs
Pay Card, Bank transfer or Cash on collection only from our warehouse.
Yes.
Yes.
No unfortunately except for our credit notes.
Yes
No
Yes, please ask and it will be sorted for you, as aren’t able to offer it for large orders.
Yes
Yes, we take customers’ details safety very seriously.
No, we do not and never save any customer financial details.
No
If you change your mind, there will be a 30% restocking charge, and further shipping charges unless something else is ordered in its place.
You have 1 week from taking delivery to report a fault/damage or change your mind.
7 working days on small orders under £1000 in total but on larger orders it will be discussed as we (Office Furniture Tech Ltd) have to wait for a payment from the manufacturersas well. However, in most cases,it’s always within 10 business days.
Yes.
Yes, we can issue you a credit note.
Yes, all returns must be in their original packaging.
Damages will be replaced free of charge.
If you do that before the order leaves our warehouse it is free but If you wanted to exchange, there would be a 30% stocking fee and delivery charges on the new order.
If you received the wrong /incorrect items, they will be collected and replaced for free.
Made-to-order furniture CAN NOT be cancelled.